Politique d'expédition

Shipping Policy
Last Updated: 12/03/2025

At Inkstagramstudio, we offer both digital products and physical planners. Please review our shipping policy below to understand how our products are delivered.

Digital Products

  • All digital planners, journals, and templates are delivered instantly via email after purchase.
  • You will receive a download link in your order confirmation email.
  • No physical shipment is required for digital products.
  • If you do not receive your digital download within 15 minutes, please check your spam/junk folder or contact us at administration@inkstagramstudio.store.

Physical Products (Printed Planners - Lulu Fulfillment)

  • All physical planners are printed and shipped by Lulu, our third-party print-on-demand provider.
  • Shipping rates, delivery times, and tracking are determined by Lulu and will be displayed at checkout.
  • Once your order is processed, you will receive a tracking number via email.
  • Inkstagramstudio is not responsible for shipping delays, lost packages, or damages during transit. If you experience any issues, please contact Lulu’s customer support directly.

Shipping Timeframes

  • Digital Products: Instant delivery via email
  • Physical Products: Shipping times vary depending on your location and Lulu’s processing time. Estimated delivery times will be shown at checkout.

Customs, Duties & Taxes

  • International orders for physical planners may be subject to customs duties and taxes, which are the buyer’s responsibility.
  • Inkstagramstudio has no control over these fees and cannot predict the amount. Please check with your local customs office for details.

Lost or Delayed Shipments (Physical Products Only)

  • If your physical order has not arrived within the estimated timeframe, please check your tracking details.
  • For lost, damaged, or undelivered orders, contact Lulu’s customer support for resolution.
  • Inkstagramstudio cannot issue refunds or replacements for lost or delayed shipments handled by Lulu.

For any other questions regarding shipping and delivery, please contact us at administration@inkstagramstudio.store.