Contact Us


Last Updated: 12/03/2025

 

We’d love to hear from you! If you have any questions, concerns, or need assistance, please don’t hesitate to reach out.

Customer Support

For any inquiries related to your orders, digital downloads, or general assistance, please contact our support team:

AI Concierge Assistance

Our website features an AI Concierge to provide instant assistance for frequently asked questions, order tracking, product recommendations, and troubleshooting.

  • Available 24/7 for automated responses.
  • Can help with general inquiries, product usage tips, and policy information.
  • For personalized support, please contact our customer support team via email.

Business Inquiries

For business partnerships, collaborations, or media inquiries, please contact us via email:

Refund & Order Issues

If you need assistance with a refund, order issue, or have any concerns, please check our Refund Policy before reaching out. If your issue is not resolved there, email us with the following details:

  • Your order number
  • A description of the issue
  • Screenshots or relevant details

Social Media

Stay connected and updated with our latest releases, offers, and announcements:

Business Hours

  • Monday - Sunday: 9:00 AM - 5:00 PM (AEST)

We appreciate your support and look forward to assisting you!